General terms & conditions

General
The general conditions of ANGEL&MACLEAN apply to all offers on our website, related pages and agreements made at any given time and place. By placing an order, you (“the Costumer”) automatically accept the Terms and Conditions of ANGEL&MACLEAN. Detailed information regarding the conditions and other information can be read on our website: www.angelmaclean.com. By placing an order the Customer automatically complies with the General Conditions in their entirety and acknowledges that he/she has read the information.

Orders
All prices stated on our website are presented in Euro’s and include 21% VAT. The prices do not include shipping fees, which are shown separately before placing your order.

After placing an order ANGEL&MACLEAN will confirm your order by email to the email address you have provided. ANGEL&MACLEAN recommends that all of her Costumers read the conformation email carefully and report any discrepancies within 24 hours directly to ANGEL&MACLEAN.

ANGEL&MACLEAN has no liability for errors in the product description or technical specifications.

ANGEL&MACLEAN reserves the right to cancel, change or deny a Customer’s order. For example, if items are out of stock and/or the Customer has provided incorrect personal data and/or has any record of non-payment of debt.

It may occur that items are out of stock and ANGEL&MACLEAN are unable to ship directly to the Costumer. After receiving an order ANGEL&MACLEAN will check if the requested items are in stock. If not, the order (or any part of the order) will be put on the waiting list until the items can be shipped to the Costumer. If ANGEL&MACLEAN are unable to accept an order (other than for fraudulent purposes) the Costumer will receive an informative email stating the reason(s) for the rejection.

Please note: items placed in the shopping bag will remain available for a maximum of three hours.

Special offers and promotional codes

Promotional codes and special offers can only be used once per costumer/order and cannot be used in combination with any other promotion or offer.

Packing
We handle all of our packaging and items requested in your order with the utmost care. Keep all packaging away from children, animals and fire. The packaging could be flammable or cause suffocation. ANGEL&MACLEAN cannot be held responsible for any damage or accidents caused by the packaging or any other items

Delivery and shipping
Products in stock are usually delivered within 48 hours. Unless otherwise agreed (for example, reservation of products out of stock), delivery will take place no later than 3 – 5 working days after ANGEL&MACLEAN have confirmed the order request through the order confirmation. If delivery takes place later than 5 working days, the Costumer is entitled to cancel the order (free of charge).

Please note: during the high season delivery can take longer than usual (between 5 – 10days)

Orders placed on any working day before 04:00 pm will be packed and shipped the same day. During transport ANGEL&MACLEAN will remain responsible for any damage, theft or loss of the order. Products will remain property of ANGEL&MACLEAN until full payment is received. As soon as we have delivered the order to the Costumer, the Costumer will become responsible for it and for any loss or damage to it thereafter.

If Costumer notices that the package is damaged before opening, please contact ANGEL&MACLEAN immediately.

If a wrong delivery address is stated when placing an order, the Costumer will be liable for the extra shipping fees.

Payment
All of or prices mentioned on the website include VAT. We accept the following payment options: iDeal, Paypal, creditcard (Visa, Mastercard & American Express) or international bank transfer.

Please note: when using iDeal, you can only use Dutch banks, for example: ING, ABN-AMRO, Rabobank, SNS-bank, Frieslandbank, ASN-bank, Regiobank, Triodosbank and van Lanschot.

Paypal offers a secured payment. By paying via your Paypal Account, you do not disclose your account information. To proceed: log into your Paypal account through our checkout and pay via your credit card or bank account. Paypal does not share any of your information with ANGEL&MACLEAN.

ANGEL&MACLEAN reserves the right to request additional identification or information when payment is requested via credit card. Based on this information ANGEL&MACLEAN are allowed to cancel an order or to offer Costumers an additional payment method.

ANGEL&MACLEAN will only ship your order when payment is received in full.

Colors
All images on our website can only be considered as illustrations and do not guarantee the Costumer will receive the exact appearance. Colors may appear differently on a computer, mobile or tablet screen depending on your screen settings.

Right of returns/refunds

Any products purchased in the sale cannot be returned only exchange for another size if available. Please order carefully to be sure you get products that are right for you. If there is a product defect or a problem with your order, please email us for the quickest response.

Items have to be unworn, undamaged and must be returned in their original packaging with labels and tags still attached. If items appear otherwise than the originally established nature, characteristics and function, then Costumer is liable for the diminished value and ANGEL&MACLEAN retain the right to reduce the amount of the refund accordingly.

Return your package via the post office and use a trackable service. Remember to retain of the proof of postage, as you need this as evidence of your return.

Items can be returned to the following address:
EAGLEMIND BV.
Nienke van Hichtumstraat 89
2135 RN Hoofddorp

ANGEL&MACLEAN cannot be held responsible for items returned elsewhere or via a different sending method.

After receiving your item(s), ANGEL&MACLEAN will aim to refund you within 10 working days. Please bear in mind that this can take up to 30 days in exceptional cases, for example during high season (e.g. summer or Christmas period). The 30 days stated is also the legal deadline for refunds.

Refunds will be made to your bank account or credit card.

Registration
To use our website and to make online purchases you will be required to register. If there are any changes to your personal information please contact us via info@angelmaclean.com.

Privacy
ANGEL&MACLEAN values her customers and website visitors and respects the privacy and personal data of all Costumers. ANGEL&MACLEAN is responsible for the personal information provided by her costumers. To ensure the safety of their personal information, ANGEL&MACLEAN uses a secure firewall. We do not sell, or grant rights to third parties to process your information. ANGEL&MACLEAN holds the right to use your information for the purpose of informing you about special offers, promotional codes, newsletters and/or own marketing activities.

To request your data to be removed from our database, please contact us via info@angelmaclean.com.

Fraud
If ANGEL&MACLEAN suspect any actions of fraudulence, the order will immediately be cancelled and Law Enforcement will be contacted.

Copyright
This website and its content are copyrighted and is property of:

EAGLEMIND BV.
Nienke van Hichtumstraat 89
2135 RN Hoofddorp

Contact
If you have any questions about the terms and conditions or need any clarification please contact us by email: info@angelmaclean.com or call +31 684010317

Business information
Chamber of Commerce, The Netherlands: 62815202
VAT identification number: NL854968349B01
Bank account: NL02INGB0006778344 in the name of: EAGLEMIND BV.